Robotic process automation (RPA) is the application of technology that allows employees in a company to configure computer software or a “robot” to capture and interpret existing applications for processing a transaction, manipulating data, triggering responses, and communicating with other digital systems. Powered by AI/ML, RPA becomes an intelligent automation technology that is being valued as a productivity tool that provides enhanced efficiency by freeing up resources both human and financial which can then be invested in market-driven initiatives and furthering business objectives.
The use of Robotic Process Automation is growing exponentially, and with the arrival of bots, enterprises are enjoying complete freedom to unlock the full potential of automation.
The robots used in RPA can be trained by business users to operate in the existing IT Landscape and can work 24X7. RPA does not require skills in coding or scriptwriting and believed to reduce processing costs to up to 80%. It is also supplemented with Insights and Analytics. While RPA eliminates human errors such as tiredness and lack of knowledge, it also frees up employees to engage in more value-added tasks by completely and intuitively automating the manual and repetitive tasks.
HSC has been working with leading RPA platform providers to help enterprises optimize their business processes. HSC has helped its clients streamline their business with various use cases that leverage on RPA to carry out operations such as job scheduling, batch processing, faster data entry and formatting, data extraction viz. import/export, etc, automated web application testing, automated project tracking, human resource automation, call center automation and accounts payable automation to name a few.
If you are thinking of setting up an RPA process to streamline your business operations and looking for a partner to provide you with RPA solutions, then reach out to us and let us help you in beginning your RPA Software journey.