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Overview
Why HSC

For over two decades, HSC has partnered with retailers to modernize commerce platforms, simplify operations, and deliver connected omnichannel experiences. Our expertise spans digital commerce, AI, cloud, data engineering, application modernization, and managed services—helping retailers innovate faster while reducing operational complexity and technology debt.

70%

Monitoring Noise Cut by AIOps

30%-50%

Infrastructure cost reduction​

10× Traffic Scale

Elastic infrastructure modernization

2,000+ Hours

Manual Effort Saved Annually

Markets We Serve
Purpose-built engineering for every part of the journey
Purpose-built engineering for every part of the journey
Retailers

Transform store and digital commerce experiences with cloud-native applications, AI-powered personalization, and modern commerce platforms. HSC helps retailers streamline operations, optimize customer journeys, and deliver seamless omnichannel experiences.

Retail Technology Providers

Partner with an engineering team experienced in developing, modernizing, and scaling retail technology solutions. HSC supports product engineering, cloud modernization, API integration, AI enablement, and quality engineering to help technology providers bring enterprise-ready platforms to market faster.

Core Offerings
End-to-End Capabilities Across the Retail Ecosystem
Services

Build, Run, Modernize

Whether you're launching new commerce experiences, modernizing legacy retail platforms, or operating business-critical applications, HSC delivers engineering expertise across every stage of the retail technology lifecycle.

BUILD
Creating new digital capabilities
Digital Commerce Engineering

Design and build modern omnichannel commerce experiences across web, mobile, POS, kiosks, and marketplaces that deliver seamless customer journeys and accelerate business growth.

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AI & Data Engineering

Build intelligent retail applications powered by customer analytics, unified commerce data, AI, and real-time insights to enable personalization, demand forecasting, and smarter business decisions.

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RUN
Ensuring flawless operations
Managed Services & AIOps

Operate retail applications and commerce infrastructure with AI-powered observability, proactive monitoring, intelligent automation, and 24×7 managed services.

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Quality Engineering & Assurance

Accelerate software delivery through intelligent automation, continuous testing, and quality engineering that ensures reliable customer experiences across every release.

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MODERNIZE
Transforming existing technologies
Commerce Platform Modernization

Transform legacy commerce systems into cloud-native, API-first platforms with composable architectures that improve agility, simplify integrations, and accelerate innovation.

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API & Integration Engineering

Modernize integrations across commerce platforms, OMS, ERP, POS, CRM, inventory, payments, and third-party ecosystems through scalable API-first architectures.

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Solutions
HSC's Solutions Portfolio. Infinite Possibilities.

Explore HSC's flagship product portfolio for connected, intelligent retail operations.

Enterprise Foundation for Autonomous Intelligence
Agentic AI Platform
Enterprise Foundation for Autonomous Intelligence
HSC's flagship AI offering

Build, orchestrate, govern, and scale AI agents on a secure enterprise platform designed for real-world operations. HSC's Agentic AI Platform connects systems, data, and workflows, enabling intelligent agents to collaborate, automate complex processes, and deliver measurable business outcomes with enterprise-grade governance.

HOW WE DELIVER
  • Multi-Agent Orchestration
  • Model-Agnostic Architecture
  • Human-in-the-Loop
  • Enterprise Guardrails
  • Real-Time Observability
  • Cloud & On-Prem Deployment
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Enterprise-Ready AI Agents
Agent Foundry
Enterprise-Ready AI Agents
Built for speed

Accelerate AI adoption with a curated library of enterprise-ready agents that automate telecom operations, customer service, network management, engineering workflows, and business processes while maintaining enterprise governance.

HOW WE DELIVER
  • Network Operations
  • Customer Support
  • Knowledge Management
  • Engineering Automation
  • Enterprise Workflows
Explore Agents
Seamless Wi-Fi Access Platform
SWAP
Seamless Wi-Fi Access Platform
Frictionless shopper connectivity, built for retail

Deliver secure shopper connectivity with seamless Wi-Fi onboarding, centralized access management, personalized engagement, and analytics that transform every store visit into a connected digital experience.

HOW WE DELIVER
  • Passpoint Connectivity
  • Customer Analytics
  • Policy Management
  • Shopper Onboarding
  • Multi-site Deployment
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AI-Driven Infrastructure Solutions
Infrastructure Management Solutions
AI-Driven Infrastructure Solutions
Built for distributed store estates

Store networks, distribution centres and e-commerce platforms shouldn't be managed in silos. HSC's Infrastructure Management Solutions connects six AI-powered solutions spanning network operations, vulnerability management, asset and license control, governed on-site operations, unified observability, and automated topology discovery. Each works alongside your existing tools rather than replacing them.

Curated Solutions
  • Cognitive Network Operations
  • Unified Network Dashboard
  • Smart Asset Manager
  • On-Prem IT Ops Automation Console
  • Vulnerability Intelligence & Remediation
  • Automated Topology Discovery & Dependency Mapping
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Accelerators
Pre-built accelerators that fast-track retail outcomes

Ready-to-deploy engineering accelerators that compress delivery timelines and de-risk transformation across the retail technology lifecycle.

AI ML based Catalogue Enrichment

An AI framework that standardizes product attributes to make every retail SKU easier to find

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Dynamic Inventory Management

A unified platform giving retailers real-time, serial-level visibility into stock across every store

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Cognitive Network Operations

An AIOps solution that keeps store networks reliable by resolving incidents faster automatically

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Success Stories
Real Outcomes. Measurable Impact.

How leading retailers partnered with HSC to modernize integrations, gain observability and accelerate technology transformation.

Unified Commerce, Connected Everywhere
API & Integration
Unified Commerce, Connected Everywhere

API-first integration factory connecting POS, OMS, eCommerce and mobile while maintaining backward compatibility.

100%Compatibility
ReducedCheckout Issues
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From Reactive to Resilient Operations
Operations
From Reactive to Resilient Operations

Centralized observability and AIOps reduced alert fatigue while improving incident response across retail operations.

70%Noise Reduction
12%Checkout Recovery
MinimalPeak Incidents
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Faster Releases. Lower Risk.
Modernization
Faster Releases. Lower Risk.

Cloud modernization, Kubernetes and CI/CD automation accelerated delivery while reducing infrastructure costs.

10xTraffic Scale
30–50%Infra Savings
Minimal HoursCode to Production
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Resources

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