Many employees worldwide use their personal mobile devices (smartphones, tablets, laptops etc.) for both official and leisure purposes. According to a Deloitte survey, 42% of German employees use their personal smartphones to do official work. It is because, generally, it’s easier to perform certain tasks remotely via a mobile device. Personal mobile devices are primarily used for official tasks such as e-mailing, scheduling appointments, attending meetings, and communicating via instant messages.
But why do enterprises allow their employees to use their personal devices for official work? According to the same survey, around 59% of the workforce does not always work at a fixed location (dedicated desk). Thus, allowing employees to work with mobile devices provides freedom to work remotely.
Furthermore, the companies save a good amount of their equipment purchase and maintenance costs. But with the increasing trend of enterprises allowing employees to bring their own devices for work, the risk of data leaks and unauthorized access also increases exponentially. Bring-your-own-device (BYOD) renders mobile devices vulnerable to various kinds of malware and phishing attacks.
In Q3 2020, Kaspersky mobile protective solutions blocked 16 million attacks on mobile devices, an increase of 2.2 million on Q2 2020.
Due to the small screen of mobile devices and our innate desire for prompt action on mobile notifications, they are the most vulnerable to phishing attacks. There are various ways through which data breaches can take place.
Some of which are –
Apart from malicious cyberattacks and data leaks, managing a large fleet of mobile devices also becomes challenging. Therefore, enterprises need a solution to control the devices efficiently to achieve policy compliances. In addition, they need to centrally manage the devices and push new updates regularly to maintain productivity.
All of this can be easily done through Mobile Device Management (MDM).
Mobile Device Management (MDM) is a software that enables an enterprise’s Information Technology (IT) admin to keep a tab on corporate/personal mobile devices in the company network. MDM lets the admins administer company-level policies and security on mobile devices. As mobile devices are highly susceptible to malware and phishing attacks, MDM makes the company data as guarded as possible.
An MDM solution can perform various functions such as:
MDM uses a client-server architecture. The endpoint mobile devices act as a client, and the MDM server pushes configuration and other policies through OTA. Under MDM, the endpoints are centrally managed by the IT admins.
As mobile devices become prominent in various industries, the use of MDM expands beyond the MNCs. Many other small and medium-sized industries are now using MDM. Some of the use cases of MDM in other sectors are-