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Managed Services

Managed Services

Managing complexity so you can scale with confidence.

As enterprises navigate their transformation journeys, they face multiple challenges while needing to keep costs in check and also maintaining 24/7 service continuity. Whether its complex cloud transitions or scaling digital platforms, a managed services model allows enterprises to focus on its business goals, while offloading non-core activities to a Managed Service Provider (MSP).

MSPs today have stepped up from cost-saving outsourcing to playing a bigger role in strategic enablement. Moving beyond uptime guarantees, service providers now aid in innovation, scalability and agility in response to market changes.

Hence, trusted MSPs are becoming central to keeping the digital core of an enterprise running and resilient. Managed service providers are managing key facets of the digital enterprise such as infra, network, applications, or even bringing intelligence into operations.

Benefits of working with Managed Service Providers (MSPs)

Benefits of working with Managed Service Providers (MSPs)

Partnering with an MSP brings a host of advantages to the enterprise. Some of the notable benefits of aligning with an MSP are:

Immediate Access to Specialized Expertise

With a pool of highly skilled professionals with diverse experience, HSC has refined processes, knowhow and capabilities to ensure seamless IT operations.

Cost Efficiency

A managed services model turns IT operations from an unpredictable cost center into manageable costs. It lowers both CAPEX and OPEX investment, while offering better efficiencies through predictable IT budgeting.

Proactive Approach to IT Operations Management

Through a mix of predictive tools & analytics, monitoring and automation, MSPs are well equipped to mitigate risks before they impact operations.

Enhanced Security & Compliance

MSPs take robust measures to ensure security & compliance, having a layered approach including solutions at firewall, IDS and endpoint level.

Scalability & Flexibility

As strategic partners, MSPs ensure that the enterprise’s IT infrastructure is scalable and flexible to the changing needs of the business.

Services

Managed Data Center Management (Infrastructure & Network Operations)
Managed Data Center Management (Infrastructure & Network Operations)
Managed Cloud Services
Managed Cloud Services
Managed Security Operations Center (SOC) Services
Managed Security Operations Center (SOC) Services
Managed Network Operations Center (NOC) Services
Managed Network Operations Center (NOC) Services
Managed Applications
Managed Applications

Managed Data Center Management (Infrastructure & Network Operations)

We provide comprehensive support for data center environments, covering compute, storage, and network infrastructure. With a strong focus on automation and observability, we help enterprises reduce downtime, optimize resource utilization, and maintain service continuity across hybrid or on-prem environments.

  • Continuous monitoring
  • Incident resolution
  • Capacity management
  • Proactive maintenance

Managed Cloud Services

Our cloud management services span provisioning, operations, optimization, and security across public, private, and hybrid cloud environments. Whether you’re on AWS, Azure, or a custom cloud setup, HSC can ensure your workloads are scalable, cost-effective, and secure.
We support cloud-native operations, CI/CD pipelines, and help manage multi-cloud governance through automation and centralized monitoring.

  • Infrastructure monitoring
  • 24*7*365 support across tier 1,2,3
  • Continuous, 24×7 availability and fault monitoring
  • Drive and resolve service requests that require specialist skills

Managed Security Operations Center (SOC) Services

Through our SOC-as-a-Service model, we deliver 24×7 security monitoring, threat detection, and incident response. We combine automation with expert-led investigation to minimize dwell time and strengthen your security posture.

  • SIEM integration
  • Log management
  • Threat intelligence correlation
  • Vulnerability scanning
  • Compliance support

Managed Network Operations Center (NOC) Services

Our NOC services offer real-time network monitoring, performance tuning, and incident management. We ensure high availability and reliability of enterprise networks: whether on-site, cloud-based, or distributed.

  • Predictive alerting
  • RCA & escalation management
  • Network monitoring & performance optimization
  • Network incident resolution

Managed Applications

HSC provides end-to-end management of enterprise and custom applications to ensure they remain secure, performant and aligned with business needs.

By combining proactive maintenance with automation and SLA-backed delivery, we help organizations reduce downtime, improve user experience and extend the value of their application investments.

  • Application monitoring
  • Incident resolution
  • Version upgrades
  • Functional enhancements
  • User support

Why HSC?

Full Spectrum of Managed Services
Full Spectrum of Managed Services

Covering data centers, applications, cloud & security

Proactive Management
Proactive Management

Through predictive analytics, automation & real-time monitoring

Deep Domain & Platform Expertise
Deep Domain & Platform Expertise

Cross-industry knowledge and hands-on expertise

Adherence to SLAs
Adherence to SLAs

Driving uptime, security, and operational efficiency

Use Cases

  • Retail

    Retail

    Proactive monitoring which ensures uninterrupted POS and ecommerce operations during high traffic seasons.

  • Travel & Hospitality

    Travel & Hospitality

    Managed application support around the clock that ensures seamless experience with guest and booking platforms.

  • Communication Service Providers

    Communication Service Providers

    Delivering reliable, high-performance network services with continual NOC oversight.

  • Manufacturing

    Manufacturing

    Proactive infra and security management for production and ERP systems.

Stay Ahead with Proactive Management

See how enterprises achieve always-on operations with HSC’s proactive monitoring and management.

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Stay Ahead with Proactive Management

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