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Digital Transformation Services

Digital Transformation Services

Powering Growth through Digital Agility.

Digital transformation services enable enterprises to constantly innovate, rethinking their processes, business model and systems to stay ahead. HSC helps its clients navigate this change with clarity, bringing together strategic vision and domain expertise with engineering excellence to accelerate their transformations.

Whether your objective is to enhance operations, customer experience or explore revenue models, HSC’s end-to-end approach empowers you to transform.

Expertise

Expertise

Transformation Strategy & Roadmap

Crafting the vision and roadmap for transformation.

Business Process Re-engineering & Automation

Process discovery, optimization, automation (RPA, workflow, decisioning), digital workflow design.

Cloud & SaaS Enablement

Rehosting, refactoring, rearchitecting, cloud native, SaaS transitions, multi/hybrid cloud architecture.

Integration & API Platforms

Enterprise integration, API management, microservices, data mesh, event-driven architecture.

Data, Analytics & AI / ML

Data platform building, analytics, reporting, predictive models, generative AI, ML ops.

Customer & Experience Transformation

Digital channels, omnichannel customer journeys, personalization, UX / UI, digital marketing systems.

Change Management & Adoption

Culture, training, change readiness, governance, stakeholder management.

Security, Compliance & Risk Management

Identity & access management, data privacy, threat detection, regulatory compliance.

Managed Services

Ongoing operations, enhancements, monitoring, optimization, feature upgrades.

Services

Digital Maturity Assessment & Strategy Development
Digital Maturity Assessment & Strategy Development
Data-driven Transformation & AI
Data-driven Transformation & AI
Customer Experience Transformation
Customer Experience Transformation
Cloud-related Transformations
Cloud-related Transformations
Cybersecurity & Risk Transformation
Cybersecurity & Risk Transformation
Managed Services
Managed Services

Digital Maturity Assessment & Strategy Development

HSC can help you assess your digital maturity and help define a phased roadmap for any transformation efforts.

  • Evaluating current business, tech and org readiness for transformation
  • Defining a phased roadmap with strategic priorities and measurable KPIs
  • Establishing governance frameworks for tracking and improvement

Data-driven Transformation & AI

HSC can assist you in realizing where automation and AI can fit into your enterprise, to unlock the benefits of predictive insights and personalization.

  • Automating repetitive and manual workflows
  • Ensuring seamless data flow and visibility of enterprise systems
  • Enabling predictive and prescriptive operations
  • Integrating gen AI and conversational copilots into workflows

Customer Experience Transformation

Leverage omnichannel experiences, digital products and personalization to evolve how your customers interact with you.

  • Create omnichannel experiences across web, mobile and physical interfaces
  • Use analytics and personalization to drive engagement and conversion
  • Integrate marketing, sales, service platforms for unified management

Cloud-related Transformations

Unlock the capabilities of cloud through system modernization, or accelerate new initiatives across hybrid, multi-cloud or SaaS environments.

  • Design of secure and scalable architectures for cloud environments
  • Replatforming or refactoring using microservices and containerization
  • Enabling SaaS upgradations (Salesforce, ServiceNow, AEM, etc.) for agility and scalability
  • Ensuring performance, reliability, scalability expectations across systems

Cybersecurity & Risk Transformation

HSC helps its clients strengthen their security postures and meet compliances, opening the way for secure innovation, while protecting digital assets.

  • Implementing IAM and data protection measures
  • Setup of continuous monitoring, threat detection and response systems
  • Ensuring compliance with global regulations

Managed Services

HSC is also a managed services provider, while ensures the continuous management of transformed environments for resilience and agility.

  • Delivering incident, change and performance management
  • Continuous optimization of infra, apps and cloud
  • Ensuring resilience, availability and business continuity

Use Cases

  • Retail

    Retail

    Unifying data from sources such as POS, inventory and customers is improving visibility and personalized experiences

  • Telecom

    Telecom

    Achieve faster service rollout and customer onboarding with cloud native OSS/BSS, automated provisioning and APIs integration

  • Hospitality

    Hospitality

    Unify bookings, loyalty programs and guest interactions across platforms for better guest experiences

  • Manufacturing

    Manufacturing

    IoT based predictive maintenance lowers downtime and optimizes asset performance

  • Healthcare

    Healthcare

    Digitize patient records through secure cloud migration

  • Public Sector

    Public Sector

    Centralized citizen portals automate workflows from multiple departments and improve service transparency

Reimagine how your business operates in the digital age.

Discover how transformation can unlock agility, efficiency and growth.

Get In Touch
Reimagine how your business operates in the digital age.

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