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OTT QoE Service Insight

Overview

The statistical measurement of the QoE metrics and analysis benefits both network operators and business team to find ways to better subscriber engagement, monetization, and viewing experience.

HSC’s OTT QoE Service Insight accelerator provides real-time, multi-dimensional, integrated, customizable actionable insights into the complete delivery network chain of video viewing sessions. As user experience for OTT service can only be measured at the very place where the service is being consumed, HSC’s accelerator consists of a client probe that helps extract useful metrics and an analytics server that collects and analyzes the provided data by thousands of devices in real-time. Our accelerator helps to measure users’ perceived view of the service performance, taking multiple contributing factors into consideration.

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Features

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Asset trend analysis

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Dynamic search and aggregation capabilities

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Complete delivery network statistics view for identifying the problem at the granular level

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Dashboard, charting and maps for service and quality status

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Real-time capture of data related to User behavior and user viewing experience

Benefits

The strategic advantages that we have brought to the table are as follows:

  • Subscriber retention: OTT Quality of Experience QoE Measurement helps in optimizing the service based on the analysis of subscriber viewing behavior with respect to different parameters such as: Location, Device, Network Type, Title type, Genres etc.
  • Service Excellence: Complete network view and the way service is delivered can assist a service provider in choosing:
    1. Managing different ABR profiles.
    2. Comparing CDNs and can help in decision making to choose edge servers in different regions
    3. Device profiling to optimize service by identifying issues in certain types of devices.
  • Effective Cost Management: With QoE measurement and the acceptably accurate analyses available, service providers can optimize resources that are used for delivering the OTT Service.

As user experience for OTT service can only be measured at the very place where the service is being consumed, HSC’s accelerator consists of a client probe that helps extract useful metrics and an analytics server that collects and analyzes the provided data by thousands of devices in real-time. Our accelerator helps to measure users’ perceived view of the service performance, taking multiple contributing factors into consideration.

If you are looking for a way to effectively manage the Quality of Experience as well as analyze, improve, secure and further monetize your network services, then HSC’s OTT QoE Measurement accelerator is ideal for you. It will enable you to streamline your network, substantially reducing time to market, optimizing OPEX and CAPEX, improving service delivery performance and security and helping monetize network services. HSC provides world-class QoE Services leveraging on its years of experience in OTT streaming and Data Analytics for operators, content providers, media streaming solution providers, and enterprises.

Use Cases

The solution can be used by customer care executives, service providers, content providers, and CDNs to gain deep insight into the network conditions and subscribers’ behaviour in different conditions.

If you are looking for a solution that helps manage the Quality-of-Experience and enables you to analyze, improve, secure and further monetize your network services, then HSC’s OTT QoE Measurement accelerator is ideal for you. It will enable you to streamline your network, substantially reducing time to market, optimizing OPEX and CAPEX, improving service delivery performance and security and helping monetize network services. HSC provides world-class QoE Services leveraging on its years of experience in OTT streaming and Data Analytics for operators, content providers, media streaming solution providers, and enterprises.

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