Businesses all over the world are moving away from traditional on-premises CRM to a more flexible and scalable cloud-based CRM. In this process, they are not only revolutionizing the business landscape but also bringing in greater customer satisfaction by providing transformative customer experiences. Salesforce is the world leader in the cloud-based CRM space and offers highly customizable and user-friendly SaaS applications on the cloud. Salesforce also has a strong partner network where companies can capitalize on Salesforce’s Force.com Platform as a Service to build bespoke business applications.
HSC helps enterprises streamline business operations using the Salesforce proprietary force.com platform and Salesforce-provided languages Apex, Visualforce pages, and Lightning. Additionally, HSC provides services such as consulting, implementation, configuration, and customization of Salesforce products such as Sales Cloud, Service Cloud, and Community Cloud.
HSC’s Alert App is now listed on the Salesforce app exchange. The alert app sends daily email notifications to specified users if their Salesforce storage limit of Data / Files exceeds the user-defined Soft / Hard limits.
For companies looking for cloud-based SaaS offerings, Salesforce is the most preferred one. Salesforce applications are user-friendly, easily customizable and can be rolled out to the market faster. As a registered Salesforce consulting partner with a team of certified Salesforce administrators and supports, Hughes Systique can provide world-class business solutions that streamline operations, enhance user experience, and substantially improve your business’s revenues.
We have maximized value and modernized operations for our customers using the entire depth and breadth of Salesforce Cloud Services. We can help you in your endeavors to digitally transform your business using Salesforce.
At HSC, our in-house Salesforce expertise is backed by a strong foundation of industry-recognized certifications. Our team holds a wide range of credentials, including:
These credentials equip us to support clients navigate their Salesforce journeys with customized offerings for their enterprise.
HSC implemented Salesforce Service Cloud to help a global cruise line modernize its service operations. The solution improved case handling, enabled remote access and provided real-time insights for better decision-making.
The cruise line needed a centralized platform to auto-assign and track service tasks, provide management dashboards, and offer a knowledge base for faster issue resolution. Accessibility across devices was also a key requirement.
With Salesforce Service Cloud, HSC delivered:
A flexible, cloud-based service platform that improved efficiency, visibility, and customer experience.
Apart from Salesforce, HSC also has engineers proficient in other enterprise applications such as Adobe Experience Manager (AEM), and ServiceNow.
