Whitebox & Blackbox Testing

Abstract: Directway Support System (DSS) is an Operations and Business Support System for process automation for providing satellite based broadband services. It has the following functions

• Ordering
• Provisioning/Installation
• Billing
• Customer Care
• Self Care Portal

The customer had a requirement to carry out complete release testing , periodically available from their development team, to ensure its flawless working before deployment in live network.

HSC Solution: HSC carried out Test Planning & Testing (PQT phase) for each release

• Functional testing e.g. ordering of various network services offered by customer e.g. basic Internet access service (BIAS), IP+, Frame+
• Interface Testing e.g. Java Interface testing between DSS & Network Operations control centre (NOCC)
• Interface testing with external systems e.g. CRM (Vantive), Payment Gateway ( Paymentech) , Telecom Billing System ( Oracle’s Portal Infranet)
• Scenario based End-to-End testing
• Performance testing, Soak testing
• Pair-wise Integration testing
• Automations using WinRunner
• certifying releases for INOCC.

Customer benefits:

• Cost savings with long term commitment to support from HSC
• Stable releases for deployment in live network